Terms and Conditions
All Activities operated by Biking.ie (“the Company” or "we") are sold to the "Clients” or “you” subject to the following conditions:
To book send in a completed form and the Company will invoice you for the total cost less deposit paid. The booking is not accepted until the date on this invoice. Final payment must be made no later than 2 weeks before departure. The Company reserves the right to cancel your booking should payment be received late.
2. Your contract with us
Details of exactly what is and is not included in your contract with the Company are shown on the respective information page for each activity type. You should be familiar with the details of this before booking.
3. Cancellation by you
On receiving notice of your cancellation, you will be charged the following part of your total tour cost as a cancellation fee:
<30 days notice, deposit lost
10 – 30 days notice, pay 50%
5 - 10 days notice, pay 80%
> 5 days notice, pay 100%
The Company reserves the right to refuse any request to transfer to another tour.
4. Cancellation by the company
a. The Company will only cancel your tour if it is forced to do so by unusual or unforeseeable circumstances, such as war, unrest, injury to guide.
b. The company reserve the right to cancel the tour and/or make significant modifications to the tour and/or make an extra charge of up to €100 to each person booked on the tour.
c. If the Company cancels your tour you will be offered an alternative. If this is not acceptable the Company will refund monies received in respect of the cost of the tour. We will not be liable for any other expenses which you have incurred as a result of your booking.
5. Tour changes
This type of adventure holiday will always be subject to changes in itinerary and it is a fundamental condition of your booking that you accept this. You must accept that the web site dossiers are to give you a guide as to what to expect from your holiday but that there will still be considerable flexibility when on the tour. You will not be refunded for any services not utilised.
6. Tour leaders
You must abide by the authority of your tour leaders. If they believe that your behaviour presents any risk to the safety of the group you may be asked to leave the group. You will not be entitled to any refund.
If you have a complaint about your tour you should communicate it to the leader so that remedial action can be taken if possible. In any event you must notify the Company of any complaint, in writing, within 14 days of the tour finish.
Before coming on a tour you must have adequate insurance. If you have your own policy, full details of this must be supplied to the Company with or before final payment, and a full copy of the policy given to your tour leader on arrival.
9. Company responsibilities
The Company accepts no responsibility for any damage or loss arising from a failure to carry out the contract, or in the process of carrying out the contract, as a result of a) actions by the Client or b) unusual and unforeseeable circumstances beyond the control of the Company or c) any event which the Company, even with all due care, could not foresee or forestall or d) the theft of or damage to bicycles or other equipment or injury to the Client which occur as result of cycling on or off a road, or while in transit in any vehicle, or at any other time during the holiday. Where the Company is found to be liable for any damages, howsoever arising, these damages shall be limited to the price paid for the tour.
10. Provision of Information
Any information provided by the Company or it’s representatives is done so in good faith but without any liability on the part of the Company or it’s representatives. The Client remains responsible for finding out any information necessary, such as vaccinations, visa requirements, baggage allowances, etc.
11. Bike Hire
a) All hired bikes remain the property of the Company and shall not be sold, hired or loaned out by the Client.
b) The Client acknowledges that the bike hired is in good condition and undertakes to return the bike and any accessories in that same condition, or to make a payment to the Company, immediately on demand, sufficient to return the bike to that condition.
c) The Company shall not be liable for any damage or loss arising from the Clients use of the equipment. The Client shall indemnify the Company against any claim howsoever arising as a result of the Client’s use of the bike during the period of hire.
d) In the event that the bike and/or any accessories are lost or stolen the Client shall indemnify the Company for the costs of replacing those items. Should the equipment subsequently be returned in a satisfactory condition these moneys will be repaid.
e) The Client will ensure that the bike is adequately secured when not in use and will immediately notify the Company or one of it’s representatives in the event of any theft, loss, breakdown or other occurrence relating to the bike or associated accessories.
f) All moneys due in relation to the hire of bikes will be added to the tour cost.
12. Other Activities
The Company acts as agent only in respect of all activities, whether or not included in the tour price, which are organised and operated by any other company. Your contract will be directly with the activity provider and subject to their booking conditions.
In the event of an accident, the Company is not responsible for any personal injury to the client. The loss, damage or delay of belongings are the responsibility of the client.
14. Image and Video Consent
The Client herby consents to the use of their images and videos being used by the Company for promotional and non promotional purposes. If you the Client do not consent to the use of an image or video in which you appear you must inform the Company in writing 7 days prior to the commencement of the tour. The Company reserves the right to use images and videos taken on tours however they wish.